Direct Refrigeration Sales Terms and Conditions
Last Updated: September 8, 2026
These Terms of Use (“Terms”) form an agreement between you (“you” and “your”) and Direct Refrigeration Sales, LLC (“DRS,” “us,” or “we”).
DRS provides users (“Users”) with the opportunity to access and view information and content, including but not limited to video tutorials, catalogs, and several other free tools and information (“Content”) provided by DRS through this website and other DRS websites, subdomains held or operated by or for us (collectively the “Site”). DRS is willing to allow you to access and use the Site if you agree to be bound by these Terms.
PLEASE READ THESE TERMS CAREFULLY. THESE TERMS FORMS A LEGALLY BINDING AGREEMENT BETWEEN YOU AND DRS SOLELY PERTAINING TO YOUR ACCESS TO AND USE OF THE SITE. BY ACCESSING AND USING THE SITE THROUGH ANY WEBSITE INTERFACE, YOU AGREE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO COMPLY WITH AND BE BOUND BY THESE TERMS.
BY AGREEING TO THESE TERMS, YOU MAY BE WAIVING CERTAIN RIGHTS. IN PARTICULAR, THESE TERMS CONTAIN PROVISIONS PROVIDING FOR WAIVER OF JURY TRIALS, WHICH LIMIT YOUR RIGHTS TO HAVE DISPUTES DECIDED BY A JURY, AND OTHER PROVISIONS THAT LIMIT OUR LIABILITY TO YOU.
ALL CLAIMS AND DISPUTES ARISING UNDER THESE TERMS MUST BE LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE USER CANNOT BE LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER USER.
1. MODIFICATIONS
DRS may, in its sole discretion, modify these Terms from time to time. Notice of any updates to these Terms will be made by posting the updated Terms to the Site. Unless we make a change for legal or administrative reasons, any modification to these Terms will be effective 5 days following posting of the modified version of these Terms to the Site. Your continued access to the Site following that date constitutes your acceptance of, and agreement to be bound by, any modified Terms.
2. RIGHT TO MODIFY OR DISCONTINUE THE SITE
We reserve the right to modify or temporarily or permanently discontinue the Site at any time with or without notice, by making those modifications available to you as part of the Site. We will not be liable to you or to any third party for any modification, suspension or discontinuation of the Site.
3. DEFINITIONS
Terms used in these Terms have the definitions given in these Terms, or, if not defined in these Terms, have their plain English meaning as commonly interpreted in the United States.
4. ELIGIBILITY
The Site is for use by individuals 18 years of age and older for your personal or business use. If you do not meet any such eligibility requirements, the Site is not for you, and you are not permitted to become a User of the Site, and you may not access or use the Site.
5. ADDITIONAL AGREEMENTS WITH DRS
DRS may at any time provide services or offerings that are subject to additional terms and conditions specific to such services or offerings. In addition to these Terms, if you enter into any other agreement with DRS or any of its affiliates (an “Additional DRS Agreement”), these Terms do not affect the relationship you establish with DRS or such affiliate under the Additional DRS Agreement, and the Additional DRS Agreement will remain applicable between you and DRS or such affiliate, as applicable. These Terms solely control in respect to the Site and your access to and use of the Site. Any agreement for services and offerings provided by DRS will be subject to an Additional DRS Agreement, and the terms and conditions of the Additional DRS Agreement(s) will govern the access and use of the services and offerings.
6. THIRD PARTY OFFERINGS
The Site may also provide you with access to offerings provided by third parties (“Third Party Offerings”). DRS does not operate, control, or endorse any Third-Party Offerings. Third Party Offerings are offered for your convenience, and you assume sole responsibility for your use of any Third-Party Offering. You may be required to agree to additional terms and conditions applicable to a Third-Party Offering (“Third Party Terms”). Any Third-Party Terms shall control only as to your use of the Third Party Offering covered by those Third-Party Terms and these Terms will continue to control in all other respects with respect to the Site.
7. YOUR OBLIGATION TO PROVIDE TRUTHFUL INFORMATION
In connection with your use of the Site, you may be asked to submit information to the Site. If you submit information to DRS through the Site, you agree that (1) the information you submit will be true, accurate, current and complete, and (2) you will promptly update your information to keep it accurate and current. You grant DRS all necessary rights, authorizations, consents, and permissions necessary to use such information in accordance with these Terms and any Additional DRS Agreement.
8. ACCESS
Subject to your compliance with these Terms, DRS will permit you to access the Site, solely for your personal or business use in accordance with these Terms and any Additional DRS Agreement. Your right to access the Site is personal to you or the entity or organization that you represent and you may not distribute, sell, resell, lend, loan, lease, license, sublicense or transfer any of your rights to access or use the Site or otherwise make the Site available to any third party. DRS may suspend or terminate your access to the Site, with or without notice to you, upon any actual, threatened, or suspected breach of these Terms, applicable law, or upon any other conduct deemed by DRS, in its sole and absolute discretion, to be inappropriate or detrimental to the Site, DRS or any DRS provider, any other User, or any third party.
9. CONTENT
The Content is provided by DRS. All Content is for informational purposes only. DRS does not take any responsibility for any interruptions or delays in Content or the unavailability of any Content. DRS is not responsible for any errors or omissions in any Content. You are solely responsible for verifying the accuracy and completeness of all Content, as well as the applicability and suitability of any Content to your intended use. Subject to your compliance with these Terms, you may see the Content made available to you solely through the Site and only for your own business or personal use in connection with your use of the Site.
10. CONTENT RESTRICTIONS
You will not and will not permit any third party to: (1) access or attempt to access any Content except through the Site as expressly provided in these Terms; (2) copy, duplicate, capture, replicate, store, or maintain any Content outside of the Site; (3) transfer, sell, lease, license, sublicense, distribute, disclose divulge or make available to any third party any Content; (4) alter, copy, modify, or create derivative works of any Content (including any data or information derived from any Content) or use any Content to create or contribute to any algorithm, product, or service; (5) reverse engineer, disassemble, decompile, decode or otherwise derive or gain access to the source of any Content; (6) attempt to circumvent or overcome any technological protection measures intended to restrict access to any portion of any Content; (7) use any Content in any unlawful manner; (8) contest, challenge or otherwise make any claim or take any action adverse to DRS’s ownership of, or interest in, any Content; (9) use any Content in a manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any third party, or that violates applicable law; or (10) alter, obscure, or remove any copyright, trademark or any other notices that are provided on or in connection with any Content.
11. OWNERSHIP
DRS retains all right, title and interest, including all intellectual property rights, in and to the Site, Content, and all additions, improvements, updates and modifications thereto (collectively, “DRS Property”). You receive no ownership interest in or to the DRS Property and you are not granted any right or license to use the DRS Property itself, apart from your ability to access the Site and Content under these Terms. The DRS name, logo, and all product and service names associated with the Site and Content are trademarks of DRS and you are granted no right or license to use them.
12. FEEDBACK
Any comments, feedback, suggestions, testimonials, reviews, and other communications (including photos and videos) regarding the Site or Content (“Feedback”) is entirely voluntary. We will be free to use any Feedback as we see fit for any purpose and without any notice, payment, or other obligation to you. All use of any Feedback will be at our sole discretion and without limitation.
13. ADDITIONAL RESTRICTIONS
You may only use the Site and Content only for lawful purposes in accordance with these Terms. As a condition of your use of the Site and Content, you represent and warrant to us that you will not, and will not permit any third party to, use the Site or Content for any purpose that is unlawful or prohibited by these Terms. Without limiting the foregoing, whether on behalf of yourself, the entity or organization you represent, or on behalf of a third party, you will not and will not permit anyone with your entity or organization, or any third party to access (or attempt to access) or use the Site or Content:
- in a manner that violates any national, state, local or international law, rule or regulation;
- to further or promote any criminal or illegal activity or to provide instructional information about illegal activities;
- in a manner that interferes with, disables, disrupts, impairs or creates an undue burden on the Site;
- to alter, modify, reproduce, create derivative works of the Site or Content;
- attempt to circumvent or overcome any technological protection measures intended to restrict access to any portion of the Site or Content;
- use automated scripts, automated tools, artificial intelligence agents, or similar technology to collect information from or otherwise interact with the Site;
- to transmit, distribute, store or destroy material in violation of any applicable law or regulation, in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of any third party or violate the privacy, publicity or other personal rights of any third party, or that is defamatory, obscene, threatening, abusive or hateful;
- use any portion of the Site or Content to train, fine-tune, validate, or otherwise develop any artificial intelligence model, machine learning model, neural network or similar technology, whether owned by you or any third party; or
- in a manner that we determine, in our sole discretion, restricts or inhibits any other user from using or enjoying the Site.
14 LINKS TO OTHER SITES
The Site may provide links to other sites or services that are not under the control of DRS. Your use of such sites and services is subject to the terms and policies of such sites and services and not these Terms. DRS is not responsible for any content on any linked site or service. YOUR USE OF ANY THIRD-PARTY SITES OR SERVICES IS AT YOUR OWN RISK.
15. REPRESENTATIONS AND WARRANTIES
You represent and warrant to DRS that: (1) you have the legal right and authority to enter into these Terms; (2) these Terms form a binding legal obligation on your behalf; (3) you have the legal right and authority to perform your obligations under these Terms and to grant the rights and licenses described in these Terms; and (4) your use of and access to the Site will comply with all applicable laws, rules, and regulations and will not cause DRS to violate any applicable laws, rules, or regulations.
16. NO ADDITIONAL WARRANTIES
WE MAKE NO REPRESENTATIONS OR WARRANTIES WHATSOEVER WITH RESPECT TO THE SITE, INCLUDING ANY CONTENT. THE SITE AND CONTENT ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS. DRS AND ITS PROVIDERS DO NOT WARRANT OR GUARANTEE THE ACCURACY, COMPLETENESS, ADEQUACY, OR CURRENCY OF THE SITE OR ANY CONTENT. WE CANNOT AND DO NOT REPRESENT THAT THE SITE WILL OPERATE ERROR-FREE, UNINTERRUPTED, FREE FROM UNAUTHORIZED ACCESS, THAT THE SITE AND CONTENT ARE FREE OF COMPUTER VIRUSES, MALWARE, OR OTHER HARMFUL MECHANISMS, OR OTHERWISE MEET YOUR REQUIREMENTS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF SITE OR ANY CONTENT OR THE ACCURACY OR COMPLETENESS OF THEREOF. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, ARISING BY STATUTE, CUSTOM OR COURSE OF DEALING, COURSE OF PERFORMANCE OR IN ANY OTHER WAY, INCLUDING ANY IMPLIED WARRANTIES OF TITLE, NON–INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
17. LIMITATIONS OF LIABILITY
THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION APPLY TO YOUR ACCESS TO AND USE OF THE SITE. THE LIMITATIONS OF LIABILITY SET FORTH IN ANY ADDITIONAL DRS AGREEMENT WILL CONTROL WITH RESPECT TO YOUR ACCESS TO AND USE OF THE SERVICES COVERED BY SUCH ADDITIONAL DRS AGREEMENT, AND THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION WILL CONTINUE TO CONTROL WITH RESPECT TO ALL OTHER ACCESS TO AND USE OF THE SITE THAT IS NOT WITHIN THE SCOPE OF SUCH ADDITIONAL DRS AGREEMENT.
UNDER NO CIRCUMSTANCES WILL DRS, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS AND SERVICE PROVIDERS, AND ITS AND THEIR RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS (COLLECTIVELY, THE “RELEASED PARTIES”) BE LIABLE TO YOU, OR ANY THIRD PARTY CLAIMING THROUGH YOU, FOR ANY LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SITE, INCLUDING ANY CONTENT, OR YOUR USE OF OR INABILITY TO USE THE SITE OR ANY CONTENT.
THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER INDIRECT, GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, LOSS OF INCOME OR LOSS OF PROFITS), WHETHER THE CLAIM IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER LEGAL THEORY, EVEN IF AN AUTHORIZED REPRESENTATIVE OF DRS OR ANOTHER RELEASED PARTY HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND WITHOUT REGARD TO THE SUCCESS OR EFFECTIVENESS OF OTHER REMEDIES.
IF ANY PART OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID, ILLEGAL OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF THE RELEASED PARTIES UNDER SUCH CIRCUMSTANCES TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED WILL NOT EXCEED $100 USD. YOU AGREE THAT WE WOULD NOT ENTER INTO THESE TERMS WITHOUT THESE LIMITATIONS ON OUR LIABILITY.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. ACCORDINGLY, SOME OF THESE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.
NOTHING IN THIS AGREEMENT WILL LIMIT OR EXCLUDE LIABILITY FOR LOSSES OR DAMAGES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW.
18. CHOICE OF LAW AND JURISDICTION
These Terms shall be governed exclusively by the laws of the State of Texas, without regard to its conflicts of laws and rules. All disputes relating to these Terms shall be brought solely in the state and federal courts located in Travis County, Texas, and such courts shall have exclusive jurisdiction to adjudicate any dispute arising out of or relating to these Terms. Each of the parties irrevocably consents and submits to the exclusive jurisdiction of the state and federal courts located in Travis County, Texas, for such disputes, and irrevocably waives any objections to the laying of venue in such courts. Notwithstanding the foregoing, DRS may seek injunctive relief or other equitable relief in any court of competent jurisdiction to protect its intellectual property or rights under these Terms.
19. WAIVERS OF COLLECTIVE ACTION AND JURY TRIAL
YOU AGREE THAT YOU WILL PURSUE ANY CLAIM OR LAWSUIT RELATED TO ANY ACTION OR LITIGATION OR OTHERWISE ARISING FROM OR IN ANY WAY RELATING TO THESE TERMS, THE SITE OR THE CONTENT, OR YOUR USE THEREOF AS AN INDIVIDUAL, AND WILL NOT LEAD, JOIN, OR SERVE AS A REPRESENTATIVE OR USER OF A CLASS OR GROUP OF PERSONS BRINGING SUCH A CLAIM OR LAWSUIT.
THE PARTIES DESIRE TO AVOID THE TIME AND EXPENSE RELATING TO A JURY TRIAL OF ANY ACTION OR LITIGATION. ACCORDINGLY, THE PARTIES, FOR THEMSELVES AND THEIR SUCCESSORS AND ASSIGNS, HEREBY WAIVE TRIAL BY JURY OF ANY ACTION OR LITIGATION. THE PARTIES ACKNOWLEDGE THAT THIS WAIVER IS KNOWINGLY, FREELY, AND VOLUNTARILY GIVEN, IS DESIRED BY BOTH PARTIES AND IS IN THE BEST INTERESTS OF BOTH PARTIES.
20. STATUTE OF LIMITATIONS
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Site or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred to the extent permitted by applicable law.
21. PRIVACY POLICY
While the Privacy Policy is not part of these Terms, you consent to the use and disclosure of your personally identifiable information and other data and information as described in the Privacy Policy.
22. GENERAL
As used in these Terms, the term “including” means “including, but not limited to.” Section headings are for reference purposes only. Our failure at any time to require performance of any provision of these Terms or to exercise any right provided for herein will not be deemed a waiver of such provision or such right. All waivers must be in writing and signed by the party to be bound. Unless the written waiver contains an express statement to the contrary, no waiver of any breach of any provision of these Terms or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms. If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, such invalidity or unenforceability will not affect the validity or enforceability of the remaining provisions, and the court will substitute for such provision a valid and enforceable provision that most closely approximates the intent and economic effect of such provision. The remaining provisions of these Terms will remain in full force and effect. The parties hereto are independent parties, not agents, employees, or employers of the other, or joint ventures, and neither acquires hereunder any right or ability to bind or enter any obligation on behalf of the other. Each right and remedy hereunder is cumulative with each and every other right and remedy herein or in any other agreement between the parties or under applicable law. These Terms may be amended only as set forth herein.
23. NOTICES
Unless otherwise specified in these Terms, any notices required or allowed under these Terms will be provided to DRS by postal mail to the address for DRS listed on the Site. DRS may provide you with any notices required or allowed under these Terms by posting the notice on the Site. Notices provided to DRS will be deemed given when received by DRS. Notice provided to you will be deemed given 24 hours after posting to the Site.
24. CONTACT US
If you have any questions or concerns regarding these Terms, please contact us using the information provided below:
Email: privacy@DRS.com
Last updated: September 8, 2026
Effective Date: September 8, 2026